Senior Inside Sales Specialist – Data Communication Division

Senior Inside Sales Specialist – Data Communication Division
Greater Vancouver, BC

Our client is one of Canada’s leading wholesale distribution companies that support, and targets the construction, trades, and mechanical sectors. They have tasked Cameron Lappin of Lock Search Group to find a Technical Sales Professional to lead their Data Communication Division. The Senior Inside Sales Specialist will work out of the Burnaby office and be responsible for establishing positive connections with both internal and external customers alike.

This position involves close collaboration with Business Developers and Account Managers to ensure exceptional customer service, proactively address any potential problems, and oversee the progress of ongoing projects. The ideal candidate will have a strong technical background in the data communication field the and a proven track record of working collaboratively in a inside selling environment.

Responsibilities:

•  A high volume of quote requests and customer inquiries will come your way, so it's crucial to possess the ability to engage and foster meaningful and professional relationships.
• Collaborate effectively with vendors, manufacturers, and our internal staff at the Branch to provide expertise and streamline order processing.
• Interact with customers to identify suitable solutions for troubleshooting, pricing, and product mix, which may also involve handling vendor documentation and certifications.
• Demonstrated knowledge in Data Communication and order processing
• Being an innovative problem solver who exhibits flexibility, adaptability, and a positive mindset.
• Displaying a strong passion for excellence and continuous learning.
• Efficiently managing and prioritizing customer inquiries and communications in a timely manner.
• Conducting follow-ups with customers on quoted projects or providing assistance to Business Developers and Account Managers as needed.
• Keeping track of entered orders to ensure timely delivery and communicating with customers when necessary.
• Coordinate sales lead follow-up and qualification
• Builds rapport and confidence with distributors and end users
• Supplements the customer service department with technical knowledge where applicable

Requirements:

• Post-secondary education, or a combination of education & experience
• Technical expertise in the products and services provided by a Data Communciation Division
• 3-5 years of experience in a similar capacity
• Superior negotiation skills
• Work independently and within a team
• Strong communication & problem solving skills
• Proficient in MS office and other software applications
• Ability to work Independently and as part of a team.
• Willingness to learn and adapt to new technologies and processes

This position comes with a competitive salary, revenue sharing, vacation package, extended medical/dental, as well retirement savings benefits.

To apply directly please send your resume to Cameron Lappin by using the “Apply Now” button.

linkedin.com/in/cameron-lappin-bb0a607b

Thank you in advance for your interest, only individuals deemed to have the skill set and experience to fit the role will be contacted. Applicants must be legally entitled to work in Canada without sponsorship.

We are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. Our policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

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